Shipping Policy
We ship both sealed products and cards opened via rip-and-ship from our Twitch livestream. Our shipping times, packaging standards, and order processing methods are outlined below.
Processing Time
- Sealed product orders: 2–4 business days
- Rip-and-ship orders: Shipped within 3 business days after your product is opened live on Twitch
- Pre-orders: Shipped on or near release date
We pack all shipments with care to prevent damage. You’ll receive a tracking number once your order is shipped.
Shipping Regions
We currently do not ship to Italy, Greece. If your location is not available at checkout, feel free to contact us for assistance.
Delays & Lost Packages
We are not responsible for:
- Delays due to weather, customs, or postal issues
- Lost packages caused by incorrect shipping information provided at checkout
- Unclaimed or returned packages
Please verify your address before completing your purchase. For any delivery issues, reach out and we’ll do our best to assist.
Combined Shipping for Rip-and-Ship
If you plan to order multiple rip-and-ship products and want us to hold your shipment, let us know in advance via message or email. We’re happy to combine shipments to save on shipping fees where possible.